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Warranty Policy

  • WARRANTY DETAILS:

    1. Chenab Stuff offers 7 days warranty for all its products.
    2. Products on special sale or limited time promotion has warranty of 5 days.
    3. Chenab Stuff will replace or repair a product under warranty for any manufacturing defects or any problems that arise from normal use and we will replace it with the same model. If the model is discontinued or out of stock, we will offer a similar or upgraded model.
    4. Customers can request sale service from Chenab Stuff by providing purchase invoice, contact number or order number.
  • Manufacturing warranty applies on:
    • Manufacturing defects in materials and workmanship of the product. This warranty applies when the product is used under normal conditions and for the purpose in which the product was designed.
    • Warranty covers all manufacturing defects on zippers, runners, buckles & stitching issues caused by workmanship errors.
  • Chenab Stuff will determine whether a product is “Out of Warranty” at the company’s discretion according to the standards listed below.
    • Violations against warranty, including but not limited to customer induced damage, such as self-repairs, exposure to water, damage caused by misuse, flashing rom, alternation, failure to comply with product manual, and so on.
    • Invalid warranty
    • Expired warranty